SHIPPING POLICY

Order Processing

  • Processing Time: Orders are processed and prepared for shipment within 24 hours once payment is received via wire transfer. For all other payments, please note there may be a slight delay as payments can take a few days to post to our account. Shipments are dispatched only after payment is confirmed.

  • Dispatch Times: Shipments are dispatched Monday through Friday by 5:00 PM EST.

Shipping Method

  • FedEx Shipping: We use FedEx for all items, ensuring fast and reliable service for every order.

Insurance and Security

  • Full Value Insurance: Each package is fully insured to safeguard your investment during transit.

  • ID Requirement for Pickup: A valid ID must be presented at the FedEx location to retrieve your package, ensuring secure delivery of your luxury timepiece.

Shipping Costs

  • Shipping fees, if applicable, will be confirmed at the time of purchase. We offer competitive shipping rates, including complimentary shipping for select orders.

Customer Support

  • Support for Inquiries: If you have questions about the accepted forms of ID or the pickup process, please contact FedEx directly. For any other concerns related to your order, our customer support team is here to assist.

How do I get my stuff?

  • Visit your designated FedEx location to pick up your order. We recommend inspecting your package upon receipt. Should you encounter any issues, please reach out to us immediately.

Order Modifications

  • We are unable to guarantee changes to orders once your shipping confirmation has been issued. Please ensure all order details are correct before this cutoff.

International Shipping

  • International shipping will require direct contact for further explanation of shipping details.

Lost Packages

  • Military Precision Timepieces. is not liable for lost, damaged or tampered shipments when tracking dictates it has been delivered. Military Precision Timepieces is not responsible for any delayed deliveries of packages due to the customer not being available for signature upon arrival, or due to any unforeseen weather, technical issues or circumstances within the shipping company.

By ordering from our website, you are stating you agree to this policy.